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Once merely Internet Access Providers, most ISPs are looking for ways to become true Service Providers, expanding their product lines to include more than just connectivity. Webhosting, email, virus checking and other services can help ISPs increase margins and revenue per customer, while differentiating their business in the marketplace.
Opendesk offers ISPs the ability to quickly deploy a revenue-generating suite of ASP services to their subscribers, without the time and expense associated with an in-house solution. Opendesk has balanced the advantages of an out-of-the-box solution (speed to market, ease of deployment) with the advantages inherent in custom solutions (market relevance, branding) to offer Service Providers the best of both worlds. 
Regardless of the industry they serve, ASPs and VSPs have put application delivery at the heart of their business model. Product adoption and usage rates are key drivers of success, and service providers are looking for ways to increase not only the number of people using their service but usage frequency as well. Integrating specialty applications with Opendesk's powerful web-based groupware product is an excellent way to drive adoption and usage, providing the daily-use context that is missing from many specialized applications.
Opendesk can increase usage and adoption by bundling the service provider's specialized applications into Opendesk's daily-use environment.
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