Setting the Stage
National Bank of Commerce
In our example, National Bank of Commerce (NBC) has licensed Opendesk’s Web-based application suite to offer small business customers a unique solution in an effort to increase online services adoption and increase customer loyalty.
Employees
Matthew Jones, Marketing Manager, e-Services Division
Parker & Co.
Parker & Co. Consulting, a small consulting firm of 15 employees, has decided to bank with NBC because they offer their customers online banking services and access to a Web-based Intranet.
Employees
Carol Parker, Partner
Rahul Ganesh, Senior Consultant
Robert Smith, Associate Consultant
Barbara Lam, Office Manager
How to Navigate the Tour
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